Closed-group discovery session guided by Kate Sygrove
“Customer Retention & Upsell”
As a B2B SaaS leader, you’ll get together with 7 of your peers to discuss a specific topic guided by a SaaS industry captain, this session we invite Kate Sygrove. Every attendant will be able to ask plenty of questions and share their own experiences during this Huddle.
Kate is the director of Customer Experience at Dalux and is the former VP of Customer Success at Siteimprove, where she scaled CS while growing from 1 employee to a 800 employee organization. Kate has +18 years of experience working in the SaaS industry within the fields of Customer Success and Product Development.
Who are these SaaS huddles for?
Why other Talent Acquisition people are joining this series
“...”Leen De ClercqGlobal Head of Talent Acquisition - Showpad
“Saastermind peer-sharing programs and acceleration weekends are not just another community initiative. Existing initiatives are usually very noisy, where Saastermind adds real value because of its small-scale context and very tailored approach in matching peers with each other. Their learning experience is the best in the market.”Arnaud DeveugleFounder, Karamel
“I've been around in B2B software as a late co-founder for a couple of companies, 3 of them of which became acquired. This was a very demanding period and I felt the need to share best practices with peers to avoid them in making the same mistakes. I would definitely recommend SaaS leaders to join Saastermind. I'm happy to be contributing to the acceleration weekend, end of September.”Jochen BoeykensFounder, Skindr